InboxSLA
Never Miss a Client Reply Deadline Again
Never miss a client reply deadline again.
// overview
InboxSLA injects color-coded SLA badges into your Gmail inbox and alerts you before client reply deadlines expire. Set custom SLA hours per client domain — the extension handles the rest. Green means you're on time, orange means the deadline is approaching, and red means action is needed now. InboxSLA checks your inbox every 5 minutes in the background, so deadlines never slip through the cracks.
What is InboxSLA?
InboxSLA is a Chrome extension for Gmail that adds color-coded reply deadline badges to your inbox and sends Chrome notifications before client SLAs expire. You configure SLA hours per client domain, and the extension monitors your inbox every 5 minutes to keep badge colors current.
// how to use
- 1 Install InboxSLA from the Chrome Web Store.
- 2 Open Gmail — InboxSLA activates automatically on mail.google.com.
- 3 Click the InboxSLA icon in your toolbar to open the popup.
- 4 Click 'Add Client', enter the domain (e.g. acme.com) and your SLA hours.
- 5 InboxSLA immediately starts monitoring threads from that domain.
- 6 Color-coded badges appear in your Gmail inbox — green, orange, or red.
- 7 Click the side panel icon to see all pending replies ranked by urgency.
// features
Color-coded Badges in Gmail
Green, orange, and red SLA badges appear directly in your Gmail inbox thread list — no sidebar needed
Per-client SLA Configuration
Set different SLA hours for each client domain — 4 hours for VIP clients, 24 hours for standard accounts
Chrome Notifications Before Deadlines
Get notified before SLAs expire so you have time to respond rather than scramble after the fact
Side Panel with Urgency Ranking
View all pending replies ranked by urgency in the Chrome side panel — your SLA command center
Background Monitoring Every 5 Minutes
InboxSLA silently monitors your inbox in the background and updates badge colors as deadlines approach
// recommended for
- Freelancers managing client email response commitments
- Customer support teams with guaranteed reply windows
- Account managers tracking multiple client communication SLAs
- Anyone who has made a promise to reply within a certain timeframe
// faq
What is InboxSLA?
A Gmail extension that adds reply deadline badges to your inbox and alerts you before SLAs expire.
Is InboxSLA free?
Yes, free for up to 3 clients and 10 alerts/month. Pro is $6/mo for unlimited clients, unlimited alerts, and a weekly report.
Does InboxSLA read my emails?
No. It only reads sender domain metadata visible in the inbox thread list. Email content is never accessed or transmitted.
Which email clients does InboxSLA support?
Gmail only (mail.google.com). InboxSLA injects directly into the Gmail interface.
How do I set up a client SLA?
Open the popup, click 'Add Client', enter the domain (e.g. acme.com) and SLA hours. Done. InboxSLA starts monitoring immediately.
